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DCUK 7 Yr CERBONIX 
WARRANTY

(MOBILE CERTIFIED DETAILERS)

FULL TERMS & CONDITIONS

1. WHAT IS THE 7 YEARS WARRANTY?

DCUK CERBONIX Warranty gives the freedom of choice, being tailor-made for you and your car’s lifestyle. An exclusive warranty system, available with the DCUK Ceramix & Carbonix Renew, Renew PRO, Carbonix Ultimate, Ceramix Ultra PRO/HD coatings and is based on clear and honest rules defined by the maintenance you decide to follow for your vehicle.

2. WHAT ARE THE BASIC TERMS TO HAVE 7 YEARS WARRANTY?

  • 7 Years Warranty can be offered only by DCUK Mobile Certified Detailer who have access to Ceramix Ultra PRO & Ceramix Ultra PRO HD with the 7 Years Warranty Package (Plastic Warranty Card, Service Book W/ Serial Number).

  • The warranty has to be registered online via gyeonservices.com within 30 days since the car has been picked up.

  • The required maintenance is followed as per maintenance book available on detailedcustomsuk.co.uk

  • The periodical maintenance is carried out in time.

3. WHAT IS WARRANTED?

DCUK warrants that during 3 years and above depending on your chosen DCUK maintenance routine, Ceramix Ultra PRO & Ceramix Ultra PRO HD coated vehicle paintwork will not lose its gloss, will be protected against most elements, will retain its self-cleaning abilities, will allow easier removal of bird dropping, organic contamination, tar deposits, bugs and acid marks. The chosen coating will retain its beading/sheeting properties for at least 18 months once correct maintenance is followed and vehicle is not exposed to extreme conditions.

4. WHAT IS NOT WARRANTED?

DCUK does not warrant the protection against any types of damages or failure than the one mentioned above.

5. TERMS & CONDITIONS

3 YEARS WARRANTY IS VALID ONLY IF THE FOLLOWING CONDITIONS ARE FULFILLED:

  • Application of Ceramix Ultra PRO & Ceramix Ultra PRO HD was performed only by a DCUK Mobile or Certified Detailer.

  • The process was performed strictly by the rules of the manufacturer.

  • The warranty shall be registered online within the first 30 days since it has been issued.

  • DCUK Mobile Certified Detailer should keep a record of the bottle of coating used on his customer’s car's serial number and store it for the whole period of the warranty.

  • The vehicle has not been washed during the first 14 days with any detergents to let the coating fully cure.

  • The car was not washed in an automatic or commercial car wash.

  • After the DCUK initial service, the vehicle has not been serviced by any other detailing company that is not approved by DCUK (that also includes dealer and workshop).

  • CERAMIX or CARBONIX SUDZ, TSUNAMI or CQD/GQD have been used at least once every 3 months for maintenance purposes.

  • The warranty is valid only for the registered owner.

  • The warranty is void on damaged or repaired panels


10 YEARS WARRANTY IS VALID ONLY IF THE FOLLOWING CONDITIONS ARE FULFILLED ON TOP OF THE ABOVE ALREADY MENTIONED:

  • The 7 Years Warranty is valid as long as the customer respect the periodicals paid services via his selected DCUK Mobile Certified Detailer continuously. If a service has not been done on time or skipped, the warranty is void.

  • The warranty (3 or 7 years) is valid only under the above-listed conditions and does not cover any types of damage or failure other than those listed above.

  • The warranty will not be accepted without the initial service invoice.

  • DCUK will not accept any warranty claims from any vehicle users other than its owner registered online.

  • The warranty period starts on the date the 7 Years warranty service book has been signed off on by the certified mobile detailer.

  • DCUK will not be held responsible for damage caused by improper use of the vehicle, track use or any surface damage caused by accidents or vandalism.

  • The warranty is not transferable or valid for commercial vehicles.

  • DCUK will not be held responsible for lost business, profits or for any losses or additional costs relating to submitting or for the duration of warranty claims.

6. TERMS OF OBLIGATORY MAINTENANCE

  • After the DCUK initial service, the customer must maintain his coated vehicle following the DCUK Maintenance Rules available via your local DCUK accredited Installer

  • To benefit of the CERBONIX Warranty, the periodical maintenance services must be carried out by a DCUK Certified Detailer or DCUK Mobile Certified Detailer every 18 months or 15k miles.

  • Customer needs to periodically maintain vehicle with the above listed DCUK maintenance products. 

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